Frequently Asked Questions
Everything you need to know about your COBI shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
COBI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey.