Returns & Exchanges
At COBI, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garment is protected for transit.
- 3.Print & Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.
- 4.Drop Off & Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
